



Questions, answered
Is shipping really free?
Yes. Shipping is free on every order, with no minimum.
How long will my order take?
Orders ship within 1–2 business days and usually arrive 7–12 business days after that, so allow 8–14 business days in total. Every order is tracked. See our shipping policy.
How do I pick the right size?
Measure your dog's neck (for collars) or chest just behind the front legs (for harnesses), then compare with the sizes in the product description. You should be able to fit two fingers underneath. Between sizes? Go one size up, or email us and we'll help.
What if it doesn't fit or they don't love it?
Return unused items in their original packaging within 30 days of delivery. See our return policy.
How do I track my order?
Use Track your order with the tracking number from your shipping email.